From August 29, 2025, new import tariffs apply to all shipments heading into the U.S. The exact duty depends on where each product is made - you’ll see these costs automatically added at checkout.

No surprises at the door. All tariff costs are included in your checkout total, so what you pay upfront is final. Prices may look a little higher than earlier this year, and some orders could take slightly longer to clear customs, but there won’t be any extra charges when your order arrives.

As soon as your order ships, you'll receive a shipping confirmation email with your tracking information .

You can track your order with the link and tracking number provided on your confirmation email. If your order has been in transit for over 7 business days, please contact our support team.

Our priority is to generate your label and start producting or picking the order as soon as possible which means we are unable to make changes once an order has been placed. This includes order items and address. However, we may be able to cancel your order and place a new one.

Please contact us within 7 days of receiving your order and we can investigate this for you.

Please contact our customer support through the contact form with your order number, name, and a clear image of the garment/fault.

All t-shirts, hoodies and sweaters are unisex and have a regular, true-to-size fit. If you prefer a baggier fit, we recommend ordering a size larger.

We ship the fast majority of our parcels with UPS and/or their local partners, depending on the destination country. All shipments are tracked and insured.

Our carrier aims to deliver your parcel within 5 business days, however during busier periods this time frame can extend to 7- 10 business days.

The package may have been signed by a neighbor or another resident at your location. Can you kindly check this and check around the entrances of your residence, particularly on porches, bushes, garages or other places that might protect your package from theft or weather.

All shipments are shipped with tracking and in most cases require a signature on delivery. For this reason, it is not possible to deliver to a PO box address or a hotel.

We accept qualified returns within 14 days of receiving your order. To start a return, please complete our Return Form - it includes all the instructions and shipping details you’ll need.

Return shipping costs are the customer’s responsibility, unless the item is defective or we made an error with your order.

Once your return has been received and checked, we’ll issue a refund to your original payment method. If you’ve requested a replacement and the product is no longer available, we’ll automatically process a refund instead.

Please make sure your return is securely packaged and sent using a tracked service that covers the value of the goods, as the item remains your responsibility until it reaches our warehouse.

If you have any issues completing the form or questions about your return, our support team is happy to help.

Your items should be returned within 14 days from your delivery date. The garments must be unused and with all relevant tags still attached. 

Once the return is received into our warehouse, we will begin to process the refund as soon as possible. Please allow for up to 2-5 days for the refund amount to appear in your account.